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TRAINING TOPIC : GUEST TRAINING VIDEOS

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Training Video : THE GUEST 2E - Everything You Already Know About Great Customer Service!

Features: Bank Scene, Restaurant, Retail, and more!

What makes The Guest 2e video stand out from all other Customer Service training programs is its memorable approach to the simple yet profound message: treat your customers like guests in your home. Take a look at the updated remake and see why it's been a highly sought after best-selling show since it hit the market. Includes 1 Leader's Guide, 10 Pocket Reminder Cards, 1 The Guest Dvd w/ both programs. 14 Minutes

TRAINING POINTS: Welcoming Them - Using Their Name - Taking Care of Their Needs - Thanking Them & Inviting Them Back

$895 - DVD PURCHASE GUEST (ORIGINAL or 2E) (Use Cart or Easy Order Form)

$350 - DVD 7 DAY RENTAL (Use Cart or Easy Order Form)

$1595.00 - DVD COMBO SPECIAL Guest 2E & Difficult Guest (Use Cart or Easy Order Form)

10% DISCOUNT OR MORE! IF YOU OWN THE OLD VERSION OF THE GUEST

Training Video : THE DIFFICULT GUEST- Best Seller! Sequel to The Guest(above)

Guests can be difficult in three ways; The Distracted Guest brings all their problems with them. The Disappointed Guest arrives with certain expectations. The Disruptive Guest calls for emergency action. The key is to recognize your guest, so you can then help them solve their problem. Let The Difficult Guest training package show you how. Includes: Training Leader's Guides & extra role-play video.

TRAINING POINTS: Listen to your customers- Apologize personally- Solve the problem- Thank the guest for their business!

$895 - DVD PURCHASE DIFFICULT GUEST (Use Cart or Easy Order Form)

$350 - DVD 7 DAY RENTAL (Use Cart or Easy Order Form)

$1595.00 - DVD COMBO SPECIAL Guest 2E & Difficult Guest (Use Cart or Easy Order Form)

10% DISCOUNT OR MORE! IF YOU OWN THE OLD VERSION OF THE GUEST

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