Any Topic Any Time! tm The Best In Workplace Training Videos - DVDs - Books

 

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TRAINING TOPIC : RETAIL TRAINING

<SEE CUSTOMER SERVICE VIDEOS CLICK HERE>

<SEE LOSS PREVENTION VIDEOS CLICK HERE>


fish training video Dvd Book Catch the Energy PhilosophyFish Video Seattle Training fish dvd Fish! Gear for Training Video Dvd

training dvdsTraining Video: FISH! Training Video - Catch The Energy and Release The Potential -<SEE ALL THE FISH VIDEOS>

The FISH! Philosophy was inspired by a business that is world famous for its incredible energy and commitment to service—the Pike Place Fish Market. We studied the fishmongers and identified four simple practices that help anyone bring new energy and commitment to their work.

Organizations around the world are using the FISH! Philosophy to:
   • Provide amazing service that makes customers want to come back again and again. • Build a culture where employees love to give their best every day.
   • Build effective leaders who inspire through their example. • Improve teamwork and build trust.

Fish Complete Package containing: 1 Fish DVD (17 Minutes), 1 Fish Leader's Guide, 3 FISH Participant Workbook, Fish Accessories Pack:
    - 4 Pack Stuffed Squeezy Fish named "Pete the Perch" - 4 Pack Pens - 4 Pack Fish! Magnets - 1 Tote Bag - Fish! Culture DVD(80 Minutes) - Fish! Culture Facilitator’s Guide - Fish! Culture Audio Companion - Fish! Culture Personal Workbook

The FISH! Video Pack containing: :
- 1 FISH! DVD, 1 FISH! The Guide, 1 FISH! Playbook, 1 FISH! Accessories Pack (includes a 4-pack of Pete the Perch, a 4-pack of FISH! pens, a 4-pack of FISH! magnets, a 4-pack of Who Are You Being Wristbands, and a FISH! tote bag) & 3 FISH! Participant Workbooks

courage to coach for retail customer service training$1389 - FISH! COMPLETE DVD OR USB Pack PURCHASE - (Use Cart or Easy Order Form)

courage to coach for retail customer service training$940 - FISH! Video DVD OR USB Pack PURCHASE - (Use Cart or Easy Order Form)

courage to coach for retail customer service training$825 - FISH! DVD OR USB Only PURCHASE - (Use Cart or Easy Order Form)

DVD TRAINING VIDEO RENTAL$450 -FISH! Video Pack DVD OR USB - 7 DAY RENTAL (Includes FISH! The Guide and a FISH! Playbook)

Customer Service Training VideoCustomer Service Training dvd10% DISCOUNT for GOVT, NON-PROFIT & EDUCATION - DETAILS @ 1-888-621-7773


customer service staff training <SEE EMPLOYEEEMPLOYEE TRAINING CUSTOMER SERVICE<SEE MANAGER

fish training videoTraining Video: SO HELP ME - EMPLOYEE & SUPERVISOR VERSIONS - ON SALE $595 each

#1 So HELP Me Employee Edition) illustrates realistic customer service problems that can frustrate both customers and employees. The video provides solutions to these problems that satisfy everyone: the customer, the organization and the employee. These solutions include: working with policy to solve problems, helping customers outside your department, actively listening, treating every customer as your own, and defining customer needs. 16 minutes Includes comprehensive 28 page leader's guide with reproducible worksheets.

#2 So HELP Me (Supervisor Edition) takes a fresh look at customer service by showing the direct connection between a supervisor's behavior and the way employees treat customers. When employees are listened to, respected, and encouraged, they will do the same for their customers. Supervisory behaviors that promote excellent service include: telling people what they're doing right, helping employees find solutions, focusing on people rather than numbers, empowering people to do their jobs, and turningmistakes into opportunities for growth. 18 minutes Includes comprehensive 28 page leader's guide with reproducible worksheets.

$595 - DVD OR USB PURCHASE - Employee Version (Use Cart or Easy Order Form)

$595 - DVD OR USB PURCHASE - Management Version (Use Cart or Easy Order Form)

DVD TRAINING VIDEO RENTAL$295 - DVD OR USB 7 DAY RENTAL Each Version (Use Cart or Easy Order Form)

online training videos10% DISCOUNT OR MORE! GOVT, NON-PROFIT & EDUCATION - DETAILS @ 1-888-621-7773


exceeding expectations customer service staff difficultguestvideodvd

fish training videoTraining Video: EXCEEDING EXPECTATIONS - WITH HARRY ANDERSON from NIGHTCOURT - FUNNY

Learning Objectives

* Create a relationship—not just a sale * Really listen to the customer to find his/her needs
* Respond quickly * Avoid “I don’t know”
* Truly exceed expectations * Create true customer loyalty

$695 - DVD PURCHASE - Management Version (Use Cart or Easy Order Form)

DVD TRAINING VIDEO RENTAL$295 - DVD 7 DAY RENTAL Each Version (Use Cart or Easy Order Form)

online training videos10% DISCOUNT OR MORE! GOVT, NON-PROFIT & EDUCATION - DETAILS @ 1-888-621-7773


retail training videos dvds <<SEE CLIPS

fish training videoTraining Video: THE RETAIL LEARNING LIBRARY - NEW RELEASE !

This is a comprehensive library of seven training programs, including everything for the new employee and the newly promoted manager. From customer service to interviewing skills, harassment to loss prevention, this library has something for every retail

For Associates:

Orientation -10 minutes : $395 and $495 (full package w/ dvd and vhs)
Introduction to Selling Skills - Five Star Selling -14 minutes
Introduction to Customer Service -18 minutes

For Management:

Recruiting, Interviewing, and Hiring -12 minutes
Leadership through Communication -12 minutes

For All Employees:
Loss Prevention -15 minutes
Harassment and Discrimination -8 minutes

PURCHASE - DVD $595 - PURCHASE VHS Video - $595 CALL US FOR DISCOUNTS ON ALL 7 !

The entire library sells for $2,495 on VHS or DVD full package


you've got to be kidding me training video dvd

training dvdsTraining Video: YOU'VE GOT TO BE KIDDING ME ! 2004 New Release

You've Gotta Be Kidding Me! was born out of two experienced entrepreneur's frustration with poor customer service. Or "customer no-service" as it is often called! - Before we called in our great cast of characters and Emmy Award winner John Burke, we spent hours studying the common denominators of great service people and companies. You've Gotta Be Kidding Me! features the nine time-tested rules of great customer service. Follow them and you, and your business, will succeed. Ignore them at your peril.

$695 - DVD PURCHASE (Use Cart or Easy Order Form)

DVD TRAINING VIDEO RENTAL$250 - DVD 7 DAY RENTAL (Use Cart or Easy Order Form)

online training videos10% DISCOUNT OR MORE! GOVT, NON-PROFIT & EDUCATION - DETAILS @ 1-888-621-7773


angry customers dvd video difficultguestvideodvd<SEE FULL PROGRAM<SEE SHORT CLIP

customer service programsTraining Video: HOW TO CONNECT IN BUSINESS IN 90 SECONDS OR LESS

In business as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression are almost immeasurable.
This fun and motivational film will teach employees how to naturally make a genuine connection with everyone they meet.
Package includes : 1 video or dvd - 10 "Great!" Buttons- 1 Hardback - 10 Reminder Cards - 1 52-Page Leader's Guide. How to Connect in Healthcare in 90 seconds or less Also Available!

$895 - DVD OR USB PURCHASE (Use Cart or Easy Order Form)

DVD TRAINING VIDEO RENTAL$350 - DVD OR USB 7 DAY RENTAL (Use Cart or Easy Order Form)

online training videos10% DISCOUNT OR MORE! GOVT, NON-PROFIT & EDUCATION - DETAILS @ 1-888-621-7773


guest service training <SEE NEW VERSION <OLDER VERSION -MOST POPULAR

Customer Service Dvd VideoTraining Video: THE GUEST 2E - Everything You Already Know About Great Customer Service! GET BOTH ON 1 DVD SAME PRICE!

Features: Bank Scene, Restaurant, Retail, and more!

What makes The Guest 2e video stand out from all other Customer Service training programs is its memorable approach to the simple yet profound message: treat your customers like guests in your home. Take a look at the updated remake and see why it's been a highly sought after best-selling show since it hit the market. Includes 1 Leader's Guide, 10 Pocket Reminder Cards, 1 The Guest Dvd w/ both programs. 14 Minutes

TRAINING POINTS: Welcoming Them - Using Their Name - Taking Care of Their Needs - Thanking Them & Inviting Them Back

$895 - DVD OR USB PURCHASE (Use Cart or Easy Order Form)

DVD TRAINING VIDEO RENTAL$350 - DVD OR USB 7 DAY RENTAL (Use Cart or Easy Order Form)
DVD TRAINING VIDEO RENTAL$1595.00 - DVD OR USB COMBO SPECIAL Guest 2E and Difficult Guest DVD's (Use Cart or Easy Order Form)

online training videos10% DISCOUNT OR MORE! GOVT, NON-PROFIT & EDUCATION - DETAILS @ 1-888-621-7773


customer service training dvdsTraining Video: BOB FARRELL'S - GIVE EM' THE PICKLE - Remake of I'll Be Back. See other Pickle videos & items <CLICK HERE> ..

PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. It’s walking the customer to the item they’re looking for rather than pointing or maybe it’s simply calling them by name. The trick is figuring out what your customers want and then making sure they get it. That’s the PICKLE.

18 Minutes - Includes Training Leader's Guide , 10 Pickle Pins and 10 Cards. ..

Video: BOB FARRELL'S - I'll BE BACK - Original Video Also Available for only $595 DVD or VHS

$895 - DVD OR USB PURCHASE PICKLE (Use Cart or Easy Order Form)

DVD TRAINING VIDEO RENTAL$350 - DVD OR USB 7 DAY RENTAL (Use Cart or Easy Order Form)
DVD TRAINING VIDEO RENTAL$2416.50 - DVD OR USB COMBO Give Em The Pickle, What's Your Pickle? & Leadership Pickles DVD'S (Use Cart or Easy Order Form)

online training videos10% DISCOUNT OR MORE! GOVT, NON-PROFIT & EDUCATION - DETAILS @ 1-888-621-7773


training dvdsTraining Video: TAKE IT OR LEAVE IT - STOP EMPLOYEE THEFT! TOP SELLER !

Your choices will make or break you. The choices you make today will affect your future job opportunities and earning potential, as well as your personal goals. This program demonstrates how stealing from an employer can impact your life. Learn from the experience of two people, each of who make a choice, and see how that choice affects them. 17 minutes

Key Training Points:

* Loss of a job * Possible police record * Loss of job references * Limited choices for future employment/income * Personal embarrassment and loss of trust

DVD TRAINING VIDEO RENTAL$595 - DVD PURCHASE
DVD TRAINING VIDEO RENTAL$195 - DVD 7 DAY RENTAL
DVD TRAINING VIDEO RENTAL$995 - 2 DVD SET Take a Good Look & Take It or Leave it PURCHASE

online training videos

10% DISCOUNT OR MORE! FOR GOVERNMENT, NON-PROFIT & EDUCATION - CALL US FOR DETAILS @ 1-888-621-7773


training dvdsTraining Video: TAKE A GOOD LOOK - STOP SHOPLIFTING !

Loaded with examples of how and when shoplifters will try to steal, this program takes a step-by-step approach to examine how a sales associate can effectively deter theft by staying alert and providng great customer service. 20 minutes

How-To Training Points:
Sales associates will learn how to:

* Observe details as customers enter the store
* Read a customer's body language
* Keep attention on their customers
* Deter shoplifting by providing good customer service

DVD TRAINING VIDEO RENTAL$595 - DVD PURCHASE
DVD TRAINING VIDEO RENTAL$195 - DVD 7 DAY RENTAL
DVD TRAINING VIDEO RENTAL$995 - 2 DVD SET Take a Good Look & Take It or Leave it PURCHASE

online training videos

10% DISCOUNT OR MORE! FOR GOVERNMENT, NON-PROFIT & EDUCATION - CALL US FOR DETAILS @ 1-888-621-7773


training dvdsTraining Video: WHAT'S IN IT FOR ME - Good for younger employees

"What's in It for Me?" is the most innovative customer service video training tool in years. It addresses the topic of customer service from a viewpoint that will truly motivate employees—their own perspective! Employees actually learn to consider What's in It for Me? and make customer service decisions that are in the best interests of the customer, the organization, and their own career.

Viewers will learn tactical, face-to-face techniques for providing exceptional customer service, and they'll learn how using these techniques will benefit their career. They'll learn innovative concepts, like the "Best Face of the Stone", that go beyond the typical customer service training messages to speak directly to the employee's reality (and not just the needs of the organization).

$695 - DVD PURCHASE - Management Version (Use Cart or Easy Order Form)

DVD TRAINING VIDEO RENTAL$295 - DVD 7 DAY RENTAL Each Version (Use Cart or Easy Order Form)

online training videos10% DISCOUNT OR MORE! GOVT, NON-PROFIT & EDUCATION - DETAILS @ 1-888-621-7773


training dvdsTraining Video: COURAGE TO COACH FOR RETAIL tm

Effective coaching is the single most important factor in employee development today. This program turns common sense into common practice with a four-step process that can be applied to any employee performance situation. An award-winning video, hands-on workshop activities and a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success. Version for retail audiences features scenarios specific to the demands of a fast-paced, customer-driven workplace.

DVD PACK INCLUDES: DVD, (full length videoVHS (19 minutes), Facilitator Guide (multiple agenda options), Reproducible Participant Materials, Reproducible Self-Study Guide, Online Program

Resources & Trainer Pack

courage to coach for retail customer service training$695 - DVD PURCHASE - (Use Cart or Easy Order Form)

Customer Service Training VideoCustomer Service Training dvd10% DISCOUNT OR MORE! GOVT, NON-PROFIT & EDUCATION - DETAILS @ 1-888-621-7773


e Guest video GUEST retail series vhs training books guest service training human resources hr

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